By Paul LeSage & Mike Taigman Every once in a while, you’ll run across a patient care report that causes your blood pressure to spike, your pulse to double and your “I’m going to fire someone” trigger finger to get itchy. We were reviewing some charts last week when one launched my sympathetic nervous system […]
By Paul LeSage & Mike Taigman Recently, there have been several news articles related to an interesting new public safety software designed for police agencies. This software disables all but the mapping and GPS functions of the mobile data computer (MDC) when an ambulance is operating over a certain speed. This has the potential to […]
Most EMS organizations know how many vehicle crashes their rigs have been involved in and how many patients they have dropped. Some know how many medication errors their folks have made, how many ECGs have been misinterpreted, and how many serious trauma patients have been transported to a non-trauma center. Very few know how many […]
By Mike Taigman & Max Rorty Bigender, cisgender, gender fluid, neither, trans female, genderqueer, transsexual man, two-spirit. These are just a few of the 58 custom gender options available for selection when editing your Facebook profile. For EMS leaders and providers who’ve grown up with male or female as the only two options on employment […]
Twenty-five years ago I worked with a consulting team on an EMS system that was melting down. They were six weeks away from financial bankruptcy, their vehicles were breaking down so frequently that they’d added two tow trucks to their fleet, and less than half of their ALS ambulances had working heart monitor/defibrillators. As we […]
The Institute for Healthcare Improvement says that, “Improving the U.S. health care system requires simultaneous pursuit of three aims: improving the experience of care, improving the health of populations, and reducing per capita costs of health care.” The prediction is that healthcare organizations that fail to pursue all three legs of this Triple Aim will […]
Proper evaluation of products, services & ideas starts with asking the right questions If you’re like most leaders in EMS, you ask, and get asked, lots of questions. Should we buy automatic CPR devices for each rig? Should we add a bariatric rig to our fleet? Should we quit intubating and switch to supraglottic airways? […]
Mike Taigman is the general manager of AMR’s Ventura County operation and an improvement advisor with the Institute for Healthcare Improvement.
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